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Showing posts with the label MOHRE Complaint

How to File a Gratuity Complaint with MOHRE: Step-by-Step Guide (2026)

If your employer hasn't paid your gratuity, or the figure they've offered doesn't match what you're owed, you don't need a lawyer or a single dirham to do something about it. Filing a labour complaint with the Ministry of Human Resources and Emiratisation (MOHRE) is free, and the process is designed so an employee can handle it alone. Here's exactly how it works, step by step. Before You File: What to Gather Complaints with clear numbers and documents settle faster. Before you start, collect: Your Emirates ID and labour card or work permit number Your employer's company/establishment name and details A copy of your employment contract Recent payslips showing your basic salary Your own calculation of what you believe you're owed, including the dates your employment started and ended Any written correspondence with your employer about the unpaid gratuity (emails, messages, or a final settlement document, if one was issued) If you...

What to Do If Your Employer Doesn't Pay Your UAE Gratuity (2026 Guide)

Calculating your gratuity is one thing — actually receiving it is another. Unfortunately, some employees in the UAE face delays or outright refusal when it comes to their end-of-service benefits. If this happens to you, knowing your legal options can make the difference between losing your money and recovering what you're owed. When Should You Receive Your Gratuity? Under UAE Labour Law, your employer is required to settle your full and final dues, including gratuity, unpaid salary, and any other entitlements, within 14 days of the end of your employment. If this deadline passes without payment, you already have legal grounds to take action. Step 1: Request Payment in Writing Before escalating, send a formal written request to your employer (email is sufficient) clearly stating your last working day and the amount owed. Keep a copy of this communication. It becomes important evidence if you need to file a complaint later. Step 2: File a Complaint with MOHRE If your empl...