How to File a Gratuity Complaint with MOHRE: Step-by-Step Guide (2026)
If your employer hasn't paid your gratuity, or the figure they've offered doesn't match what you're owed, you don't need a lawyer or a single dirham to do something about it. Filing a labour complaint with the Ministry of Human Resources and Emiratisation (MOHRE) is free, and the process is designed so an employee can handle it alone. Here's exactly how it works, step by step. Before You File: What to Gather Complaints with clear numbers and documents settle faster. Before you start, collect: Your Emirates ID and labour card or work permit number Your employer's company/establishment name and details A copy of your employment contract Recent payslips showing your basic salary Your own calculation of what you believe you're owed, including the dates your employment started and ended Any written correspondence with your employer about the unpaid gratuity (emails, messages, or a final settlement document, if one was issued) If you...